Shipping & Returns
Fast, reliable delivery and easy returns for a seamless shopping
experience.
Processing Time
Orders are handcrafted and packed within
1–2 business days before dispatch.
Delivery Time
Most domestic orders reach your doorstep
within 3–7 business days.
Shipping Charges
Enjoy free delivery on all orders above
₹999. Standard rates apply below.
Trusted Logistics
DELHIVERY
BlueDart
India Post
Order Tracking
Real-time SMS & Email
updates
Track your shipment
Enter your order ID to see current status
Our Returns Policy
Simple. Transparent. Artisan-focused.
7 Day Return Window
Changed your mind? Return eligible products within 7 days of
delivery for a full refund or exchange.
Return Eligibility
Products must be unused, unwashed, and in their original packaging
with tags intact to qualify.
Handmade Exceptions
Minor variations in color or texture are part of the artisan process
and are not considered defects.
Non-Returnable Items
Customized orders and intimate wear cannot be returned for
hygiene and exclusivity reasons.
Damaged or Wrong Item?
Upload photo within 24h
Easy replacement
Priority support
How Returns Work
1. Request Return
Initiate via 'My Orders' within 7 days.
2. Pickup Scheduled
A courier partner will pick up the item in
48h.
3. Quality Check
Items inspected at our warehouse within 3
days.
4. Refund / Replace
Refund processed to original payment
method.
Email Support
Official queries and ticket tracking
24 Hours Response Time
Need Help?
Contact our support team anytime for guidance on your orders or artisan inquiries.